Sign Up Wizard Questions
Why do I have to sign in and process my payment? I never had to do that before.
Yes, this is new. With our new Farmigo system, you create an account*, giving us your contact information. The system remembers your contact info for any future sign-ups, so you don't have to re-enter everything, just like our past system.
*if you were active on June 18th, 2010, you have an account already. If you are new, or canceled a past subscription, you'll need to create a new account.
Do I need to cancel automatic payments I've already set up?
To be sure you are paid for your next box, you need to at least be aware of your CSA account balance which was transferred over from the previous system. Please log in
here and check your balance. As of June 18th, 2010 all
future automatic payments were deleted in our old system.
Online System Features
How do I change my box size, or add or remove additional boxes, put a box on hold or
change pickup sites?
Email us - the online system does not have this functionality yet.
Will the system tell me when I need to make a payment?
You can tell by your account balance if you need to make a payment. You will receive an email 10 days prior to when you need to make a payment, when you receive that email, please login to your account and make your next payment.
Can I set up automatic payments?
The system does not have this functionality yet.